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Articles on property management, rentals, utilities and digital tools for owners.

How to Assemble a Prep Pack Before You Register a Rental Property

How to Keep an Antisocial Behaviour Incident Log Before Any Warning Letter

How to File a Referencing Decision Before You Make an Offer

How to Run a Right to Rent Check and Diary the Follow-Up Date

How to Write a Rent Arrears Repayment Plan Both Sides Can Follow

How to Log Failed Access Attempts After You Gave Proper Notice
More articles

How to Investigate Suspected Abandonment Without Changing the Locks
Open a dated investigation tab when rent stops. Log every contact attempt, photograph after an access notice, and do not change locks on suspicion.
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How to Serve a Section 13 Rent Increase and File Proof of Service
Serve Form 4A with an allowed method, diary deemed service, and file proof plus short market notes in one increase tab before you update the rent schedule.
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How to Assemble Material Information for a Rental Listing Before It Goes Live
Fill a one-page listing facts sheet before go-live: rent, band, deposits, EPC letter, rooms and parking. Paste it, then clip a dated copy of the live advert.
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What Rent You Can Take Before Move-In — After the Agreement Is Signed
Do not take rent before both sides have signed. After signing, take at most one first-period month or 28 days, and receipt later extra against future periods.
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How to Advertise One Asking Rent and File the Decline of Any Bid Above It
Set one monthly figure, paste it on every written channel, keep dated copies, and decline any overbid in writing at that advertised rent.
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How to File a Mutual Surrender When a Tenant Wants to Leave Before Notice Runs
Save the written leave-early request, get every named tenant's yes, write one end date and time, then accept or reject early keys the same day.
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How Long to Keep Tenant Records After a Tenancy — A Schedule You Can Run
Open a five-row keep-vs-delete calendar, stamp tenancy-end the day keys return, write a keep-until date and reason, then weed yearly.
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Tenant Swap in a Shared House: File the Named-Tenant Change Without Crossing Out a Name
Save the leaver's written request, get remaining tenants' stay-and-pay yes, grant a new tenancy, then match the deposit and a dated check-in.
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What to Include in a Reference for a Former Tenant (Facts You Can Evidence)
Get named written consent, confirm the requester, then write a former-tenant reference from this file: dates, rent, arrears, check-out and deductions.
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How to Inventory Goods Left Behind and File the Collection Notice
After keys are back, photograph leftover goods, log contact, send one Torts Act collection notice by recorded post, and keep proceeds off the rent ledger.
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How to Keep a Vacant Property Inspection Log So Each Void Visit Is Dated
Copy this policy’s inspection interval, open the vacant log on keys-back day, date each inside-and-outside visit, then close it when occupied.
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How to File a Written Decision on a Tenant Pet Request Before the Clock Runs Out
Stamp today’s pet request, acknowledge it in writing, send a dated yes, yes-with-conditions or no for this pet, and keep proof of send in one tab.
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How to Keep a Damp and Mould Correspondence File From First Report to Close
Open a case index the day the WhatsApp lands. Acknowledge in writing, inspect without blaming lifestyle, file works paper, and date a six-week follow-up.
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How to Write a Garden Responsibility Record the Tenant Can Follow
Write a you/us garden split, name front rear side and shared, take a short outdoor baseline, and give the tenant that page with the welcome papers.
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Letting-Agent Handover: Export the Property File Before the Portal Closes
Ask in writing for a dated ZIP, pull seven labelled packs, download proof-of-service while the portal still opens, then name the handover Saturday.
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How Leasehold Landlords File Ground Rent and Service Charges (and What the Tenant Sees)
File each freeholder demand with the summary and bank proof, mark in-rent or absorbed, clip any existing AST clause, and park Section 20 notices in one tab.
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How to Handle a Lock Change After Lost Keys Without Losing the Paper Trail
Log the lost-keys report, secure the let the same day, send the itemised locksmith invoice, update the key schedule, and tell the insurer if asked.
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How to File Written Consent When a Tenant Wants to Alter or DIY
Take a written request, photograph the wall before anyone starts, reply yes, yes-with-conditions or no with reinstatement, and clip the file together.
Read →This material is for information only and is not legal advice.