How to File an RDC Rental Good Conduct Certificate Before You Sign a Dubai Lease

The lease for this Dubai unit is not signed. The file for this unit is a rental good-conduct result from the Rental Disputes Center (RDC): the other party's rental case history, returned as the certificate the form emails. A salary letter, a chat, or a trade-licence photo already in the folder is not that result. Nothing has bounced, and no rent is unpaid, so this is not a dispute pack. Keep the emailed certificate with this prospective tenancy before you sign.

Disclaimer: IziRento is operations software, not legal advice. Local tenancy rules vary; check a qualified adviser for binding decisions.

The emailed certificate is the pre-sign file

On the RDC service card, this service lets parties review the rental case history of the other party in the Rental Disputes Center system before a lease contract is drawn. The homepage card says the same thing. In the Digital Services menu the certificate sits beside Track Your Case, not in the lawsuit menu or the execution menu.

The RDC FAQ calls the Rental Good-Conduct Certificate an electronic service on the RDC website and the Dubai REST App. You can inquire about the landlord or the tenant, particularly where rental disputes at the Center are involved. Track Your Case, the next item on that FAQ, is a different service. When those pages were opened on 19 October 2026, the footer still read last updated 18 June 2026.

This inquiry does not register Ejari — Dubai tenancy registration — and it does not cancel an existing Ejari. The service card does not say the lease is void without the certificate. A Dubai Police good-conduct certificate is a different document.

A salary letter does not replace the inquiry. Salary, visa, and identity copies belong in another pre-sign file. A trade-licence photo and the names of people who may sign sit in the company signatory pack. A returned rent cheque is a bounced-cheque execution upload, and unpaid rent is a written demand. None of those is this emailed certificate.

That service card marks Service Form, Required Documents, Service Terms, Service Fees, Payment Method, and Issued Documents as Not Applicable, and Service Time as Instantly. The procedure is to open the website or the application, choose the service, enter the required data, click Submit, and view the required information. The channels named on the card and the FAQ are the Dubai REST App and the RDC website.

Issued Documents is marked Not Applicable, and the form still confirms that the certificate has been sent to the email entered. Neither page lists the lines inside that certificate. Keep the email the form says it sent.

Person block and company block

The live form offers Inquiry on Tenant and Inquiry on Leaser, and both labels use the same fields. Inquiry on Tenant is the check on the prospective tenant. Inquiry on Leaser is the check on the other side. On 19 October 2026 the form showed those two labels only, with no request-status control.

For a person, the required lines are Emirates ID, name, mobile, and email. The help text says the Emirates ID is the ID Number on the front of the card and starts with 784. For a company, the required lines are License Issuer, License Source, License Number, name, mobile, and email. There is no Emirates ID line on the company block. License Issuer and License Source appear as labels only, with no definition under them.

The mobile line says an OTP — a one-time code — will be sent to that number. Before submit, a prompt says an OTP has been sent to the mobile or the email and has to be entered. The confirmation says the Rental Good Conduct Certificate has been sent to the provided email.

Choosing Inquiry on Tenant or Inquiry on Leaser does not change this split. Leaser Type on the form uses that same split. The form has no column for a fee, a time, or a reference number.

One inquiry on the live channel

Match the party to a column, then run one inquiry for this tenancy. Income and identity copies, the company signatory pack, a bounced-cheque execution upload, and an unpaid-rent demand stay in their own files.

After the email is saved

Once the certificate email is with this prospective tenancy, this inquiry is done. The fee and time labels stay as printed on the card. There is no reference number on the form, and the neighbouring files stay separate.

Stop when this prospective tenancy holds the emailed Rental Good Conduct Certificate from the live inquiry, noted as Inquiry on Tenant or Inquiry on Leaser and as person or company, before the lease is signed. Leave Service Fees as Not Applicable and Service Time as Instantly. Those labels are not a dirham amount or a minute count, and the form does not show a reference number. IziRento can store that email on the tenancy record without submitting the inquiry or reading RDC case history. The workspace is in pre-launch testing, and it is not a lawyer, broker, escrow, or property manager.