A blank desk calendar with an empty grid beside blank ruled paper
The thirty days start on the proof of service, not on the date typed on the letter.

How to Keep a Written Payment Demand and Proof of Service for Unpaid Dubai Rent

File a written Dubai demand that names the unit and the contract, serve it by notary or registered mail, and count thirty days from the proof of service.

•4 min read•Article•IziRento Editorial

Rental operations notes from the IziRento team. Not legal advice.

Key takeaways

A Dubai unpaid-rent file is a written demand for the unpaid rent or the unpaid part, naming the unit and the contract. Law No. 33 of 2008 gives thirty days from the date of the landlord's notice to pay, unless the parties agreed otherwise. Article 25(1) service is through a Notary Public or by registered mail, and the Arabic text prevails. Keep the proof for the one route used, and count from the date that proof shows.

When rent on one Dubai unit is missed, keep a written demand that names the unit and the contract and asks for the unpaid rent or the unpaid part. Law No. 33 of 2008 gives thirty days from the date of the landlord's notice to pay, unless the parties agreed otherwise. For Article 25(1), serve that notice through a Notary Public or by registered mail, and keep the proof of the route you used. The Arabic text prevails.

That rule is the one Law No. 33 of 2008 put in place in Dubai on 1 December 2008. Article 1 replaced Article 25 of Law No. 26 of 2007. The English Legal Affairs page is a translation. Where it disagrees with the Arabic, the Arabic prevails.

Disclaimer: IziRento is operations software, not legal advice. Local tenancy rules vary; check a qualified adviser for binding decisions.

Law No. 33 of 2008 replaced the payment rule

The replaced Article 25(1)(a) is the payment ground. In the Arabic text, the tenant has thirty days from the date of the landlord's notice to pay the rent or any part of it, unless the parties agreed otherwise. The notice is a written request for that unpaid rent or that unpaid part.

Paragraph (1) also says how the landlord gives the notice. The landlord notifies the tenant through a Notary Public, الكاتب العدل, or by registered mail, البريد المسجل. The English text says the same thing in translation: a Notary Public or registered mail. The two are alternatives. The file keeps the proof of the one that was used.

A wider definition of Notice in the same law still allows a Notary Public, registered mail, delivery by hand, or a technological means approved by law. That definition does not name email or WhatsApp. Article 25(1) then limits this payment notice to the notary or to registered mail.

The English translation counts thirty days from the date of service of a notice requesting payment, unless otherwise agreed. The Arabic text, which prevails, counts thirty days from the date of the landlord's notification to pay, unless the parties agreed otherwise. That is one period, in the two languages.

Law No. 33 of 2008 does not set out a form for this notice. Replaced Article 4 says the lease describes the property so there is no uncertainty, and it states the rent and how it is paid. The demand therefore names the unit as the contract describes it, and it identifies the contract. A title deed, a no-objection certificate, and a cheque-number block are extras the article does not require. Contracts covered by the law, and amendments, are registered with RERA, the Real Estate Regulatory Agency. Ejari — Dubai's tenancy registration — is the usual record of that registration, and the papers for a new certificate are a different checklist from this demand.

The Legal Affairs page for Law No. 26 of 2007 still shows an Article 25 without "unless otherwise agreed" and without the notary-or-registered-mail sentence. On that page, Article 25(2) is still ninety days before expiry. Law No. 33 of 2008 superseded that article. That page is not the live payment rule.

The Dubai Land Department FAQ describes a payment notice through the notary public or by registered mail, with a deadline of no less than 30 days, and it also mentions an eviction allowance. Law No. 33 of 2008 gives thirty days from the date of the landlord's notice to pay, unless the parties agreed otherwise. The department's tenancy-guide PDF prints the amended service sentence and, later in the same file, the older article. The day count for this demand is the one in the Legal Affairs text of Law No. 33 of 2008.

Article 25(1)(h) asks the tenant to perform some other obligation, on its own thirty-day notice. A change of rent before renewal belongs in another file.

A clipboard table of the live payment rule, with empty lines beside the written request, the unit, and the contract
Law No. 33 of 2008 counts thirty days from the notice to pay, and the Arabic text prevails.

Set the other papers aside before the draft

Before the demand is written, separate it from the twelve-month notice and from the cheque register. A twelve-month notice under Article 25(2) is for the landlord's own use, a sale, or works, and it carries its own vacate date. The cheque register already has a row for the missed instalment.

A list of papers kept out of the payment demand, beside two blank cards and a paperclip
This folder holds only the payment demand. Hand delivery, email, and WhatsApp are not service.

Only the payment demand

This folder is the written demand for unpaid rent or the unpaid part. An Article 25(2) notice, at least twelve months before a vacate date, for own use, sale, or works, belongs in a different file. The cheque register stays as it was written; the demand points at the missed row. The Article 25 still printed in Law No. 26 of 2007, without "unless otherwise agreed" and without the service sentence, is the wording Law No. 33 of 2008 replaced. A Rental Dispute Centre claim is a later decision, once this folder is complete. This demand does not set a court fee, a notary price, or a postage price, and a five-day payment writ is not this notice's deadline. The general definition of Notice still allows delivery by hand or a technological means approved by law. That definition does not add hand delivery, WhatsApp, email, or a courier to Article 25(1). A Notary Public and registered mail are alternatives. Keep the proof for the one route used.

File the demand and the proof of service

The sequence runs from the missed instalment to the proof of service. The period on the demand is the one written in the contract, or the thirty days in the article when the contract is silent.

The Rental Dispute Centre's first-instance page describes the eviction document as a notarised notice together with the notification officer's report, or as registered post together with the acknowledgement of receipt. Those are the two records to keep with the demand. The rest of that page belongs to a lawsuit at the Centre.

Four stages from the missed instalment to the proof date, the typed letter date, and leaving the services on
The count starts on the proof date, not the date typed on the letter, and the services stay on.

Payment-demand file

  1. Point at the missed instalment

    Open the signed contract and read the unit and the payment dates. If a cheque register already has a row for that instalment, use that row. Dates, cheque counts, and any presentment note stay where they are. If the contract does not state the dates, or those dates cannot be proved, Article 12 of Law No. 26 of 2007, which Law No. 33 of 2008 does not list as replaced, says the rent is four equal instalments a year, paid in advance.

  2. Read the contract before writing a period

    Article 25(1)(a) gives thirty days from the date of the landlord's notice to pay, unless the parties agreed otherwise. Read the signed contract before any number of days is written on the demand. Where the contract states a period, the demand follows that writing, and the file notes the thirty days in the article as the fallback. Where the contract is silent, the demand uses those thirty days.

  3. Draft the demand for this tenancy

    Name the parties and describe the unit as the contract does, and identify the contract. State the unpaid rent or the unpaid part, name the instalment it belongs to, and ask for payment. Keep the copy that will actually be served.

  4. Clip a bank return memo beside the draft

    If the bank issued a return memo for the missed cheque, clip that memo beside the demand. The memo shows the bank's action on that cheque. It stays a bank record beside the written request for payment. Where the bank issued no memo, the demand still stands on its own.

  5. Serve by one channel

    Serve the demand through a Notary Public or by registered mail. One channel is enough. Registered mail is the postal item and its acknowledgement, including the address used. WhatsApp, SMS, ordinary email, a phone call, hand delivery, a courier slip, a registered email, and a notice pasted on the door are not Article 25(1) service. A chat may stay in the folder as correspondence.

  6. File the proof and use its date

    For the notary, keep the notarised notice and the notification officer's report. For registered mail, keep the registered-post record and the acknowledgement of receipt, and note the address used. Do count the period from the date on that proof of service. Don't count from the date typed on the letter or from a chat.

  7. Leave the services on

    Article 34 of Law No. 26 of 2007, which Law No. 33 of 2008 does not list as replaced, says the landlord may not disconnect services or disturb the tenant's use. The folder is complete when it holds the written demand naming the unit and the contract, plus the proof for the one route used. The date on that proof is the date the file uses. File only the channel you used. IziRento can store the demand and that proof on the tenancy. It does not serve the notice or file a case.

Keep the demand on the tenancy

IziRento stores the written demand and the service proof with the lease. It does not serve the notice or open a case. Access is for pre-launch testing.

Open the workspace

File a written Dubai demand that names the unit and the contract, serve it by notary or registered mail, and count thirty days from the proof of service.

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This material is for information only and is not legal advice.